Pick Up hours will be from 11am-7pm Monday-Saturday & 11am-4pm on Sunday’s

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Shipping & returns

The Pet Hale Return Policy

***ALL SALES FINAL ON LIVE STOCK***

***Note Live Stock is not available to be purchased online***

***ALL SALES FINAL ON FOOD AND TREAT ITEMS***

RETURNS WITHIN 14 DAYS OF PURCHASE WITH ORIGINAL RECEIPT. PACKAGING AND PRODUCT MUST BE IN NEW CONDITION. FOR CREDIT CARDS, CREDIT ONLY GIVEN TO ORIGINAL CARD USED.

Shipping

At this time, we are not shipping anything purchased from Our Online store or In-store. Pick up in store only

Our Order Pick Up Times:

Monday thru Saturday 11am-7pm

Sunday 11am-4pm

If your order was placed on a Holiday the next pick time will be the next Business day